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How to Become a
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Certified Apartment Supplier (CAS)
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CAS isn’t just a title.
The Certified Apartment Supplier designation course offers vendor/suppliers the opportunity to learn how to better service and meet the needs of your customers in the apartment industry. This course also provides you the opportunity to network and build partnerships with the industry professionals of today and tomorrow!
Learn From Your Customers
- Learn more about the multifamily housing industry
- Hear about the challenges your customer, the apartment manager, encounters daily.
- Share your personal experiences as a multifamily industry supplier who meets with hundreds of apartment managers.
Sharpen Your Skills
- Increase your professionalism by improving your apartment knowledge of residential property management, apartment community cash flow and budgeting, and risk management.
- Enhance and advance your career by demonstrating your commitment to education and higher standards of excellence.
Build Partnerships
- Develop a network of multifamily housing professionals
- Improve your team-building skills through group activities and assignments
- Focus on your individual leadership abilities
CAS Designation Requirements
In order to maintain the highest professional standards, CAS designation requires:
- Agreement not to promote products or solicit business in classroom.
- Attendance at required and elective classes.
- Successfully pass all exams.
- Renew certification every year through additional continuing education.
(NOTE: The National Apartment Association has moved to online exams.)
CAS Education
Offered in a modular format, the CAS Designation Course modules are as follows:
Required CAS Modules
Certified Apartment Supplier (CAS) candidates must complete each of the following Certified Apartment Manager (CAM) modules (CAM A, CAM G, CAM H)
CAM A - Management for Residential Issues
Wednesday, February 10, 2010 / 9:00 a.m. - 5:00 p.m.
Customer service; Occupancy; Technology; Management; Safety and security; Emergency management; Resident relations
CAM F - Financial Management
Wednesday, March 17, 2010 / 9:00 a.m. - 5:00 p.m.
Investment principals; Financial records and reports; Financial formulas; Interpreting financial data; Budgets
CAM H - Risk Management
Thursday, March 25, 2010 / 9:00 a.m. - 5:00 p.m.
Minimizing risks to residents and staff; Handling emergencies; Liability and insurance
Elective Modules
(In addition to the 3 required modules, each CAS candidate must complete one of the following elective modules: CAM B, CAM C, CAM D, CAM E or CAM F)
CAM B - Human Resource Management
Wednesday, February 17, 2010 / 9:00 a.m. - 4:00 p.m.
Thursday, February 18, 2010 / 9:00 a.m. - 12:00 p.m.
Employee recruitment, hiring, appraisal, termination & exit interview; Personnel files; Motivating Employees
CAM C- Legal Responsibilities
Wednesday, February 24, 2010 / 9:00 a.m. - 4:00 p.m.
Review job discrimination laws; OSHA regulations; Terminating leases; Handling disputes
CAM D - Fair Housing
Thursday, February 25, 2010 / 9:00 a.m. - 4:00 p.m.
History of fair housing; Federal, state and local fair housing laws and regulations; Federally protected classes
CAM E - Marketing
Wednesday, March 10, 2010 / 9:00 a.m. - 5:00 p.m.
Intro to marketing and marketing terms; Market research; Advertising; Marketing plans; Internal marketing; How to develop a marketing plan
CAM G - Property Maintenance for Managers
Wednesday, March 24, 2010 / 9:00 a.m. - 5:00 p.m.
Building a team approach; Exterior and interior maintenance; Preventive maintenance & safety
CAS Designation Course Fee
$455 Members (includes text, class instruction & online exams)
$580 Non-Members (includes text, class instruction & online exams)
Registration Deadlines & Policies
Registration deadline is January 19, 2010. Registration fee must be paid prior to 02/11/09 in order to receive text material and attend classes. Cancellations must be in writing. Cancellations received by January 13, 2010 will receive a full refund. Cancellations received by January 20, 2010 will receive a 75% refund. Cancellations received by January 27, 2010 will receive a 50% refund. Cancellations received by February 03, 2010 will receive a 25% refund. Cancellations received less than one week prior to the course will not be entitled to any refund.
For More Information
If you have any questions concerning CAS designation, please contact Suzanne Pratt at spratt@triangleaptassn.org.
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