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2017 Certified Apartment Portfolio Supervisor (CAPS)
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 Export to Your Calendar 7/19/2017 to 7/22/2017
When: Wednesday, July 19, 2017 - Saturday, July 22, 2017
9:00am - 5:00pm
Where: Map this event »
TAA/Response Team 1 Education Center
7920 Access Boulevard
Suite 220
Raleigh, North Carolina  27617
United States
Presenter: Alex Jackiw
Contact: Suzanne Pratt, Director of Professional Development
919-782-1165 ext. 6

Online registration is closed.
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2017 CAPS Program
Earn your CAPS credential in 4 days!  
The 2017 Fast Track CAPS Program dates are July 19, 20, 21, 22, 2017.
Instructor: Alex Jackiw
Cost: TAA Members $1,315 / TAA Non-Members $1,565


Take the next step in your professional development and become a certified success by earning the Certified Apartment Portfolio Supervisor (CAPS) credential. The Certified Apartment Portfolio Supervisor (CAPS) program is an in-depth review of property management principles and techniques.

This course helps the professional make the connection between knowledge and on-the-job performance.

Register online or download the registration form here and fax to 919-782-1169!

CAPS Course Candidates Requirements:

  • Work as a multi-site supervisor for 24 months OR be a CAM designate in good standing with 24 months of management experience  
  • Complete all five CAPS courses/modules 
  • Receive a passing grade of at least 70 percent on the comprehensive exam


Students who complete the requirements will receive a national certificate and pin. Candidates are allowed two years from the date of application to meet all program requirements. If the requirements are not met in the time allotted, an extension fee of $50 must be paid to the National Apartment Association Education Institute (NAAEI) to extend candidacy for one year.  


Certified Apartment Portfolio Supervisor (CAPS) Course Modules include:

·         Legal Responsibilities and Risk Management

·         Financial Management

·         Property Performance Management

·         Property Evaluation and Due Diligence

·         Effective Leadership


CAPS Modules Descriptions:

Legal Responsibilities & Risk Management 

The Legal Responsibilities and Risk Management course is a comprehensive survey of employment, rental and contract law affecting the multi-family housing industry, as well as a review of key environmental and safety regulations. This course also includes a brief section to help students establish and execute an effective risk management program for their apartment communities.


Financial Management  

The Financial Management course helps students become fluent in the financial concepts, terminology, formulas, and ratios commonly used in the multi-family housing industry. The emphasis is on showing students how to maximize income and manage expenses for their properties.


Property Performance Management 

The Property Performance Management course teaches students how to ensure that their properties are performing at or above the expectations set in the management agreement or business plan. It introduces learners to the key operational and service measures used in the industry and shows them how to write a clear and compelling owner's report.


Property Evaluation & Due Diligence 

The Property Evaluation and Due Diligence course covers the various processes-property inspections, financial and operational audits, and regional and neighborhood analyses-property supervisors will complete to help an owner or company acquire, sell or renovate a property.


Effective Leadership 

The Effective Leadership course shows students how to go beyond day-to-day management and enter the world of team leadership. Topics covered include: leadership versus management, the emotionally intelligent leader, employee engagement, feedback and coaching, and teambuilding.


*Any individual who holds a NAAEI credential and takes any of the CAPS individual modules can earn six (6) CEC’s*



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