NAA Presents: Multicultural in Rental Housing
Property management is a perpetual landscape of change, especially when it comes to demographics.
It is important for your business to develop techniques to sell, service and encourage your multicultural/diverse residents to continue to choose your community. Join Rebecca Rosario-Bueno in this webinar as we travel through a world of cultures and ideologies, learning to excel at engaging and serving multiculturally diverse residents.
This webinar will provide you with skills to develop new social dexterity, attitudes, and behaviors, along with the flexibility necessary to work with prospects that either speak other languages, are from other cultures or are simply culturally diverse. Additional key points will include:
- Sales techniques
- Communication skills
- Problem resolution
Meet the Speaker:
Rebecca Rosario-Bueno, President, Full House Marketing
Rebecca Rosario-Bueno, NALP, CAM, NAAEI is a trend-spotting visionary with over 28 years of tried and true on–site and corporate property management experience. She is known for her innovative manner and tact to leasing and marketing apartments. She has demonstrated her passion for education and talent development as President of Full House Marketing, Inc.® North Carolina, a single resource for lease up and marketing services, staffing and talent acquisition, and training and talent development. In addition, Rebecca is Co-founder of PMManuals.com, a property management policy creation company, and an Apartmentor©.