Renters and The Pandemic: An Inside Look at the Resident Experience

Presented by Lia Nicole Smith, Jennifer Carter, and Paula Munger

Price: Free

The rental housing industry has a rare opportunity to break free of the “business as usual” mold like never before because of the COVID-19 pandemic. Residents across the country have revealed key insights about the impact COVID-19 has had on their lives. This critical information will help owners and operators attract and retain renters searching for a new home or making renewal decisions.

This webinar will uncover how renter expectations and preferences have changed in light of the pandemic. The National Apartment Association (NAA) will also present some recent findings from its monthly owner/operator survey.

In this webinar, you’ll learn: In this webinar, you’ll learn:  

• Key Insights about renters’ preferences and expectations  
• COVID-19’s impact on rental housing  
• The new shape of the rental housing industry