Union

Union is the AI-powered CRM for multifamily. Built for property management companies, owners, and developers, Union unifies the entire renter journey on one platform and one record, from first inquiry through application, move-in, renewal, and move-out. AI-powered chat, voice, and automation engage prospects and residents around the clock while every conversation stays inside the CRM, and in-context AI Assist supports on-site agents on every channel with answers and suggested replies. Marketing, communications, and leasing workflows run in the same system rather than across stitched-together point solutions, and Union integrates with the industry's leading property management systems, including Yardi, RealPage, and ResMan. Union also delivers resident-facing ancillary revenue products, including Credit Builder, which reports on-time rent payments to all three credit bureaus so residents build credit history while operators earn recurring revenue at no cost to the property.